Channable incident

Degraded tool performance

Resolved after 47 minutes, affecting Channable tool, on December 3, 2024.

monitoring Dec 03, 2024, 09:58 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 03, 2024, 09:27 AM UTC
Resolved
Dec 03, 2024, 10:14 AM UTC
Duration
47m
Detected by Pingoru
Dec 03, 2024, 09:27 AM UTC

Affected components

Channable tool

Update timeline

  1. investigating Dec 03, 2024, 09:27 AM UTC

    We are aware of an issue which is reducing the performance of the Channable application. We are investigating the cause of this problem. While this incident is ongoing the Channable application may be slow or unresponsive. Order processing and background processing is not affected.

  2. monitoring Dec 03, 2024, 09:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 03, 2024, 10:14 AM UTC

    This incident has been resolved.

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