Channable incident
Importing items from Shopify is currently not possible
Resolved after 1 hour 57 minutes, on January 16, 2025.
The issue has been resolved. All affected Shopify imports have been restarted, which will also unblock any feeds, APIs, or ad generators that were stuck on the "Queued" status. Projects will continue running on their normal schedule.
Update timeline
- identified Jan 16, 2025, 04:06 PM UTC
We have identified an issue preventing Channable from importing items using Shopify API connections. We are working to resolve this issue as quickly as possible. While this incident is ongoing, any Shopify API connections in the Channable tool might show a red "Failed" marker or become stuck on the "Queued" status. Once this incident is resolved, any missed imports will be reattempted automatically.
- monitoring Jan 16, 2025, 05:09 PM UTC
We have released a fix for the issue. We are currently monitoring the results of this.
- resolved Jan 16, 2025, 06:04 PM UTC
The issue has been resolved. All affected Shopify imports have been restarted, which will also unblock any feeds, APIs, or ad generators that were stuck on the "Queued" status. Projects will continue running on their normal schedule.
Your product runs on more than Channable
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services