Centrify incident
Secret Server on-premises - Vault UI - [Federation Runtime]: remoteEntryExports is undefined
Resolved after 9 hours 35 minutes, affecting Secret Server Cloud and Secret Server Cloud and 1 more, on August 3, 2026.
After further investigation, we have determined that this issue is isolated to Secret Server on-premises deployments and does not affect Secret Server Cloud (SSC). No impact to SSC has been identified in the US, EU, or SEA regions. This incident is now resolved.
Affected components
Update timeline
- investigating Aug 03, 2026, 04:55 AM UTC
We are investigating reports of degraded performance affecting Secret Server. Some users may be unable to access the Vault UI. Users may encounter the error: [Federation Runtime]: remoteEntryExports is undefined, which can prevent access to secrets. Our team is actively investigating the cause and working to restore normal service. We will provide updates as more information becomes available.
- resolved Aug 03, 2026, 02:31 PM UTC
After further investigation, we have determined that this issue is isolated to Secret Server on-premises deployments and does not affect Secret Server Cloud (SSC). No impact to SSC has been identified in the US, EU, or SEA regions. This incident is now resolved.
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