CENTEGIX incident

Visitor Management Service Incident

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Resolved on November 17, 2025.

resolved Nov 18, 2025, 08:08 PM UTC

CENTEGIX New Visitor Management users were unable to login to the new Visitor Management application. Classic Visitor Management (Ident-a-Kid) was not affected. Engineers resolved the login issue and CENTEGIX Support confirmed normal service operations.

Started
Nov 17, 2025, 11:00 AM UTC
Resolved
Nov 17, 2025, 11:00 AM UTC
Duration
–
Detected by Pingoru
Nov 17, 2025, 11:00 AM UTC

Update timeline

  1. resolved Nov 18, 2025, 08:08 PM UTC

    CENTEGIX New Visitor Management users were unable to login to the new Visitor Management application. Classic Visitor Management (Ident-a-Kid) was not affected. Engineers resolved the login issue and CENTEGIX Support confirmed normal service operations.

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