CENTEGIX incident

Visitor Management (Ident-a-Kid) Service Incident

Resolved after 2 hours 36 minutes, on February 20, 2026.

resolved Feb 20, 2026, 10:23 PM UTC

Visitor Management Classic (Ident-a-Kid) experienced a service outage. CENTEGIX Engineers resolved the incident and the Command Center has confirmed service stability. All services are functioning normally. Visitor Management 2.0 was not affected.

Started
Feb 20, 2026, 10:23 PM UTC
Resolved
Feb 21, 2026, 01:00 AM UTC
Duration
2h 36m
Detected by Pingoru
Feb 20, 2026, 10:23 PM UTC

Update timeline

  1. resolved Feb 20, 2026, 10:23 PM UTC

    Visitor Management Classic (Ident-a-Kid) experienced a service outage. CENTEGIX Engineers resolved the incident and the Command Center has confirmed service stability. All services are functioning normally. Visitor Management 2.0 was not affected.

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