Resolved after 3 hours 23 minutes, affecting Global IP Transit and Public Cloud (Public Cloud — ME14) and 1 more, on September 21, 2026.
We have identified an interruption to a small selection of services to public upstream connections due to one of our own edge routers automatically resetting its NP. The automated reset clears the fault that the router identified but will have caused traffic to re-route to a different path while the route was unavailable. The event has fully recovered already and we are investigating the cause. At this time we do not expect any further interruptions as the automatic reset will have cleared any errors.
Affected components
Update timeline
- identified Sep 21, 2026, 11:16 AM UTC
We have identified an interruption to a small selection of services to public upstream connections due to one of our own edge routers automatically resetting its NP. The automated reset clears the fault that the router identified but will have caused traffic to re-route to a different path while the route was unavailable. The event has fully recovered already and we are investigating the cause. At this time we do not expect any further interruptions as the automatic reset will have cleared any errors.
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