CCLI incident

We have a report of some partner's customers being unable to login.

Resolved after 56 minutes, on November 26, 2024.

monitoring Nov 26, 2024, 09:40 PM UTC

A fix has been deployed and tested. We will continue to monitor..

Started
Nov 26, 2024, 08:53 PM UTC
Resolved
Nov 26, 2024, 09:50 PM UTC
Duration
56m
Detected by Pingoru
Nov 26, 2024, 08:53 PM UTC

Update timeline

  1. investigating Nov 26, 2024, 08:53 PM UTC

    We are currently investigating this incident. This is likely limited to partners with installed client applications..

  2. identified Nov 26, 2024, 09:28 PM UTC

    We have identified the issue and hope to have a fix out shortly..

  3. monitoring Nov 26, 2024, 09:40 PM UTC

    A fix has been deployed and tested. We will continue to monitor..

  4. resolved Nov 26, 2024, 09:50 PM UTC

    A partner has confirmed this issue is resolved..

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