CaterTrax incident
Select Payment Gateways are Experiencing Intermittent Disruption in Service
Resolved after 51 minutes, affecting TRAX Platform, on September 16, 2025.
CatertTrax was made aware of an issue with several payment gateways. This is impacting their ability to create new credit card wallets successfully. Payment processing is functional at this time, and the payment gateway companies are aware of the problem and are working to deliver a fix.
Affected components
Update timeline
- investigating Sep 16, 2025, 11:50 AM UTC
CatertTrax was made aware of an issue with several payment gateways. This is impacting their ability to create new credit card wallets successfully. Payment processing is functional at this time, and the payment gateway companies are aware of the problem and are working to deliver a fix.
- resolved Sep 16, 2025, 12:41 PM UTC
This incident has been resolved.
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