Resolved after 1 hour 13 minutes, affecting Catchpoint Help Center, on November 18, 2025.
The documentation portal is now back online.
Affected components
Update timeline
- investigating Nov 18, 2025, 02:11 PM UTC
We are experiencing an issue impacting docs.catchpoint.com due to an ongoing outage with our CDN vendor. Catchpoint users might not be able to access the documentation portal. Our team is actively monitoring the situation and working with the vendor to restore service. Updates will be posted here as soon as more details are available. Meanwhile, you can reach out to [email protected] for any help or try our AI chat bot from top right "?" help icon on the portal.
- monitoring Nov 18, 2025, 03:24 PM UTC
The documentation portal is now back online.
- resolved Nov 18, 2025, 03:25 PM UTC
This incident has been resolved.
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