Resolved after 14 hours 13 minutes, affecting Portal, on August 12, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Portal
Update timeline
- identified Aug 12, 2025, 05:51 PM UTC
We have identified an issue affecting the Catchpoint portal. While some users may experience difficulties accessing it, the root cause has been identified and a fix is in progress.
- monitoring Aug 12, 2025, 05:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 13, 2025, 08:00 AM UTC
This incident has been resolved.
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Amazon Web Services