Catchpoint incident

Some alert emails may not be delivered

Resolved after 17 hours 13 minutes, affecting Alerting, on May 11, 2026.

monitoring May 11, 2026, 09:57 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 11, 2026, 08:04 PM UTC
Resolved
May 12, 2026, 01:17 PM UTC
Duration
17h 13m
Detected by Pingoru
May 11, 2026, 08:04 PM UTC

Affected components

Alerting

Update timeline

  1. identified May 11, 2026, 08:04 PM UTC

    We have identified an issue where certain alert emails may not be delivered to recipients. Our team is looking into this on priority and is currently investigating the cause and impact. We will provide an update as soon as we have more information. Please contact us at [email protected] if you need any further assistance or information.

  2. monitoring May 11, 2026, 09:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 12, 2026, 01:17 PM UTC

    This incident has been resolved.

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