Catchpoint incident

Issue Identified with RUM Page Views

Resolved after 18 hours 16 minutes, affecting Real User, on July 10, 2025.

monitoring Jul 10, 2025, 10:32 PM UTC

We are continuing to monitor for any further issues.

Started
Jul 10, 2025, 07:36 PM UTC
Resolved
Jul 11, 2025, 01:52 PM UTC
Duration
18h 16m
Detected by Pingoru
Jul 10, 2025, 07:36 PM UTC

Affected components

Real User

Update timeline

  1. investigating Jul 10, 2025, 07:36 PM UTC

    We have identified an issue affecting RUM page views. You may notice a dip in RUM traffic starting from 9 July 2025, 3:00 PM ET. Our team is actively investigating the issue and working on a resolution. We will keep you updated as we make progress.

  2. identified Jul 10, 2025, 08:35 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 10, 2025, 10:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jul 10, 2025, 10:32 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jul 11, 2025, 01:52 PM UTC

    This incident has been resolved.

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