Catchpoint incident

Report emails are not being sent

Resolved after 6 hours 33 minutes, on August 4, 2025.

monitoring Aug 04, 2025, 01:54 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 04, 2025, 01:40 PM UTC
Resolved
Aug 04, 2025, 08:14 PM UTC
Duration
6h 33m
Detected by Pingoru
Aug 04, 2025, 01:40 PM UTC

Update timeline

  1. identified Aug 04, 2025, 01:40 PM UTC

    We are currently investigating an issue where users are not receiving report emails. Our engineering team is actively working on a fix.

  2. monitoring Aug 04, 2025, 01:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 04, 2025, 08:14 PM UTC

    This incident has been resolved.

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