Castle incident
Degraded performance and latency due to upstream provider issues
Minor Vendor's status page →
Resolved after 12 hours 9 minutes, affecting Risk and Filter APIs and Log API and 1 more, on May 8, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Risk and Filter APIsLog APILegacy APIs
Update timeline
- identified May 08, 2026, 04:31 AM UTC
We are observing an elevated number of errors and slightly higher latency than normal due to upstream provider issues in AWS US-EAST-1 (us-east-1a). We are continuing to monitor the situation. https://health.aws.amazon.com/health/status
- monitoring May 08, 2026, 04:56 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 08, 2026, 04:41 PM UTC
This incident has been resolved.
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