Resolved after 4 hours 54 minutes, affecting app.carta.com and Databases, on October 20, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Oct 20, 2025, 04:07 PM UTC
We are currently investigating this issue.
- identified Oct 20, 2025, 05:11 PM UTC
There is an issue with a service provider affecting www.carta.com. While we investigate a permanent fix, please note that Carta traffic will be routed from www.carta.com to app.carta.com.
- identified Oct 20, 2025, 05:13 PM UTC
There is an issue with a service provider affecting www.carta.com. While we investigate a permanent fix, please note that Carta traffic will be routed from www.carta.com to app.carta.com.
- monitoring Oct 20, 2025, 05:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 20, 2025, 09:01 PM UTC
This incident has been resolved.
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