CARFAX CA incident

VIN San API Reports Completing Slower than Usual

Ongoing since 01:39 PM UTC, affecting VIN Scan API.

monitoring Oct 30, 2026, 07:46 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 30, 2026, 01:39 PM UTC
Resolved
Ongoing
Duration
● 2d 6h
Detected by Pingoru
Oct 30, 2026, 01:39 PM UTC

Affected components

VIN Scan API

Update timeline

  1. investigating Oct 30, 2026, 01:39 PM UTC

    Severity 2 - We are currently investigating the issue. VIN Scan website is available but reports run by API users are completing slower than usual or not at all.

  2. identified Oct 30, 2026, 03:00 PM UTC

    Severity 2 - The issue has been identified and we are working towards a fix. VIN Scan website is available but reports run by API users are completing slower than usual or not at all.

  3. monitoring Oct 30, 2026, 07:46 PM UTC

    A fix has been implemented and we are monitoring the results.

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