Resolved after 2 hours 54 minutes, affecting USAePay, on October 29, 2025.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Oct 29, 2025, 02:20 PM UTC
USAePay is reporting Transaction Processing and Reporting Delays. Engineers are actively investigating an issue regarding reports failing to load.
- investigating Oct 29, 2025, 02:55 PM UTC
Our engineers are still investigating the issue. Reporting is the main service being impacted. Processing should remain unaffected, however, transactions may be delayed in appearing in the batches.
- monitoring Oct 29, 2025, 03:04 PM UTC
Engineers have identified the issue and promptly applied a fix. We will be monitoring for further disruptions. We thank you for your patience.
- monitoring Oct 29, 2025, 05:11 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 29, 2025, 05:15 PM UTC
The incident is resolved and no further errors are being observed
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