Core EDR/MDR experienced service degradation

Update timeline

1. identified Feb 12, 2026, 02:24 PM UTC

   Core EDR/MDR is currently experiencing service degradation. Workflows may not run as expected in the UK data center. Teams have identified the cause and are working to resolve the issue. Please be advised that workflows for malware remediation may not function, and manual remediation may be required. We appreciate your patience. Tracking Number: 5196965

2. identified Feb 12, 2026, 03:28 PM UTC

   Core EDR/MDR is currently experiencing service degradation. Workflows may not run as expected in the UK data center. Teams have identified the cause and are working to resolve the issue. Please be advised that workflows for malware remediation may not function, and manual remediation may be required. We appreciate your patience. Tracking Number: 5196965

3. identified Feb 12, 2026, 04:28 PM UTC

   Core EDR/MDR is currently experiencing service degradation. Workflows may not run as expected in the UK data center. Teams have identified the cause and are working to resolve the issue. Please be advised that workflows for malware remediation may not function, and manual remediation may be required. Updates for this issue will be sent every 3 hours or if there are significant updates, whichever comes first. We appreciate your patience. Tracking Number: 5196965

4. monitoring Feb 12, 2026, 06:29 PM UTC

   Core EDR/MDR experienced service degradation. Service has been restored and is now being validated. We appreciate your patience. Tracking Number: 5196965

5. resolved Feb 12, 2026, 07:32 PM UTC

   Core EDR/MDR experienced service degradation. The issue is now resolved. We appreciate your patience. Tracking Number: 5196965