Carbonite incident

Core EDR/MDR experienced service degradation

Resolved after 2 hours 39 minutes, affecting Core EDR/MDR, on February 20, 2026.

resolved Feb 20, 2026, 09:55 PM UTC

Core EDR/MDR experienced service degradation, which affected API deployment in the UK datacenter and various integration configurations. The issue is now resolved. We appreciate your patience. Tracking Number: 5218367

Started
Feb 20, 2026, 07:16 PM UTC
Resolved
Feb 20, 2026, 09:55 PM UTC
Duration
2h 39m
Detected by Pingoru
Feb 20, 2026, 07:16 PM UTC

Affected components

Core EDR/MDR

Update timeline

  1. investigating Feb 20, 2026, 07:16 PM UTC

    Core EDR/MDR is currently experiencing service degradation affecting API deployment in the UK datacenter and various integration configurations. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: 5218367

  2. identified Feb 20, 2026, 08:15 PM UTC

    Core EDR/MDR is currently experiencing service degradation affecting API deployment in the UK datacenter. Integrations have been restored. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: 5218367

  3. identified Feb 20, 2026, 09:15 PM UTC

    Core EDR/MDR is currently experiencing service degradation affecting API deployment in the UK datacenter. Integrations have been restored. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: 5218367

  4. resolved Feb 20, 2026, 09:55 PM UTC

    Core EDR/MDR experienced service degradation, which affected API deployment in the UK datacenter and various integration configurations. The issue is now resolved. We appreciate your patience. Tracking Number: 5218367

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