Resolved after 4 hours 49 minutes, affecting Core EDR/MDR, on March 23, 2026.
Core EDR/MDR experienced service degradation. The issue is now resolved. We appreciate your patience. Tracking Number: 5304133
Affected components
Update timeline
- investigating Mar 23, 2026, 02:44 PM UTC
Core EDR/MDR is currently experiencing service degradation. Workflows may not run as expected in the UK data center. Teams are currently assembled and working to resolve the issue. Please be advised that workflows for malware remediation may not run as expected, and manual remediation may be required. We appreciate your patience. Tracking Number: 5304133
- investigating Mar 23, 2026, 03:56 PM UTC
Core EDR/MDR is currently experiencing service degradation. Workflows may not run as expected in the UK data center. Teams are currently assembled and working to resolve the issue. Please be advised that workflows for malware remediation may not run as expected, and manual remediation may be required. We appreciate your patience. Tracking Number: 5304133
- investigating Mar 23, 2026, 04:45 PM UTC
Core EDR/MDR is currently experiencing service degradation. Workflows may not run as expected in the UK data center. Teams are currently assembled and working to resolve the issue. Please be advised that workflows for malware remediation may not run as expected, and manual remediation may be required. Updates for this issue will be sent every 3 hours or if there are significant updates, whichever comes first. We appreciate your patience. Tracking Number: 5304133
- identified Mar 23, 2026, 05:40 PM UTC
Core EDR/MDR is currently experiencing service degradation. Workflows may not run as expected in the UK data center. Teams have identified the cause and are working on a fix. Please be advised that workflows for malware remediation may not run as expected, and manual remediation may be required. Updates for this issue will be sent every 3 hours or if there are significant updates, whichever comes first. We appreciate your patience. Tracking Number: 5304133
- monitoring Mar 23, 2026, 06:48 PM UTC
Core EDR/MDR experienced service degradation. Service has been restored and is now being validated. Updates for this issue will be sent every 3 hours or if there are significant updates, whichever comes first. We appreciate your patience. Tracking Number: 5304133
- resolved Mar 23, 2026, 07:34 PM UTC
Core EDR/MDR experienced service degradation. The issue is now resolved. We appreciate your patience. Tracking Number: 5304133
Your product runs on more than Carbonite
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services