CapaSystems CapaOne incident

Support system issues

Resolved after 3 days 4 hours, affecting CapaSystems Support, on October 15, 2025.

monitoring Oct 15, 2025, 11:16 AM UTC

The issue has been resolved and we are monitoring the issue

Started
Oct 15, 2025, 06:38 AM UTC
Resolved
Oct 18, 2025, 11:04 AM UTC
Duration
3d 4h
Detected by Pingoru
Oct 15, 2025, 06:38 AM UTC

Affected components

CapaSystems Support

Update timeline

  1. identified Oct 15, 2025, 06:38 AM UTC

    We are experiencing issues with our support system. As a result, it's currently not possible to login to the system. We have identified the root cause of the problem and are working to resolve it. You can still contact us by email and phone.

  2. monitoring Oct 15, 2025, 11:16 AM UTC

    The issue has been resolved and we are monitoring the issue

  3. resolved Oct 18, 2025, 11:04 AM UTC

    This incident has been resolved.

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