CapaSystems CapaOne incident

Intermittent issues with ServiceDesk

Resolved after 13 days 22 hours, affecting CapaSystems Support, on November 24, 2025.

monitoring Nov 28, 2025, 09:51 AM UTC

We have implemented a fix an are monitoring the result.

Started
Nov 24, 2025, 02:42 PM UTC
Resolved
Dec 08, 2025, 12:59 PM UTC
Duration
13d 22h
Detected by Pingoru
Nov 24, 2025, 02:42 PM UTC

Affected components

CapaSystems Support

Update timeline

  1. investigating Nov 24, 2025, 02:42 PM UTC

    We are currently experiencing intermittent issues with our ServiceDesk solution. We are investigating the issue. In the meantime, please contact us directly via email at [email protected] or call us at +45 70 10 70 55 to raise a support ticket.

  2. investigating Nov 27, 2025, 07:02 AM UTC

    We are still investigating this issue.

  3. monitoring Nov 28, 2025, 09:51 AM UTC

    We have implemented a fix an are monitoring the result.

  4. resolved Dec 08, 2025, 12:59 PM UTC

    This incident has been resolved.

Your product runs on more than CapaSystems CapaOne

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →