CapaSystems CapaOne incident

Download of large files (5GB+) fails sporadically

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Resolved after 3 days 18 hours, affecting Company Apps / Scripts and CapaPacks and 1 more, on August 25, 2025.

identified Aug 28, 2025, 07:23 AM UTC

Our cloud provider has identified the issue and is working relentlessly to solve it

Started
Aug 25, 2025, 11:08 AM UTC
Resolved
Aug 29, 2025, 05:39 AM UTC
Duration
3d 18h
Detected by Pingoru
Aug 25, 2025, 11:08 AM UTC

Affected components

Company Apps / ScriptsCapaPacksCapaImagesCapaDrivers

Update timeline

  1. investigating Aug 25, 2025, 11:08 AM UTC

    We are investigating these issues with our cloud provider.

  2. investigating Aug 26, 2025, 03:40 PM UTC

    We are continuing to investigate this issue.

  3. identified Aug 28, 2025, 07:23 AM UTC

    Our cloud provider has identified the issue and is working relentlessly to solve it

  4. resolved Aug 29, 2025, 05:39 AM UTC

    This incident has been resolved.

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