Candid Health incident

degraded service for enrollments app

Resolved after 11 hours 55 minutes, affecting App, on November 6, 2025.

resolved Nov 07, 2025, 06:44 AM UTC

The enrollments app has been operational since early today after implementing a fix

Started
Nov 06, 2025, 06:49 PM UTC
Resolved
Nov 07, 2025, 06:44 AM UTC
Duration
11h 55m
Detected by Pingoru
Nov 06, 2025, 06:49 PM UTC

Affected components

App

Update timeline

  1. identified Nov 06, 2025, 06:49 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Nov 07, 2025, 06:44 AM UTC

    The enrollments app has been operational since early today after implementing a fix

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