CallPotential incident
Merchandise at Move-In (Sitelink Integration)
CallPotential is currently experiencing a minor incident affecting Storable CRM V2, which began 20d ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating Sep 29, 2026, 11:22 PM UTC
We are investigating an issue affecting merchandise sold during move-ins for accounts integrated with SiteLink. We understand this disruption impacts your daily business operations and move-in workflows. As a precautionary measure, our team has temporarily disabled Move-in Merchandise for all CRM SiteLink-integrated accounts while we actively investigate. Our engineering team is working urgently to identify the root cause, and we will provide another update as more information is avaiable.
- identified Sep 30, 2026, 08:55 PM UTC
We have identified the root cause of the SiteLink move-in merchandise issue, and a resolution plan is actively underway. Move-in merchandise will remain temporarily disabled until the fix is deployed and fully validated. We will provide updates as we learn more.
- identified Oct 01, 2026, 07:09 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 09, 2026, 02:09 PM UTC
A code fix has been deployed. Thanks for your patience as we validate the results; we will provide further updates as we learn more.
- identified Oct 12, 2026, 03:33 PM UTC
As we continue validating the fix's results, Move-In Merchandise remains temporarily disabled. We understand this impacts your daily business operations and move-in workflows, and appreciate your understanding as we ensure full stability. We will provide further updates as we learn more.