CaliberMind incident

Partial Dashboard Outage

Resolved after 45 minutes, affecting Dashboard UI, on April 14, 2026.

postmortem Apr 14, 2026, 09:29 PM UTC

Around 11:30AM PDT, customers with data in the US multi-region began experiencing performance degradation, failed queries, or delays with respect to BigQuery services due to an incident in Google Cloud. **User Impact** * **Elevated Latency:** BigQuery jobs and queries were taking significantly longer to complete than normal. * **Job Timeouts:** Queries sometimes failed entirely and returned timeout errors. Around 1:00PM PDT, the issues appeared to be resolved.

Started
Apr 14, 2026, 07:35 PM UTC
Resolved
Apr 14, 2026, 08:21 PM UTC
Duration
45m
Detected by Pingoru
Apr 14, 2026, 07:35 PM UTC

Affected components

Dashboard UI

Update timeline

  1. investigating Apr 14, 2026, 07:35 PM UTC

    Some customers are experiencing issues loading dashboards. We're actively investigating.

  2. resolved Apr 14, 2026, 08:21 PM UTC

    This incident has been resolved, we are researching the cause and will provide that when it becomes available.

  3. postmortem Apr 14, 2026, 09:29 PM UTC

    Around 11:30AM PDT, customers with data in the US multi-region began experiencing performance degradation, failed queries, or delays with respect to BigQuery services due to an incident in Google Cloud. **User Impact** * **Elevated Latency:** BigQuery jobs and queries were taking significantly longer to complete than normal. * **Job Timeouts:** Queries sometimes failed entirely and returned timeout errors. Around 1:00PM PDT, the issues appeared to be resolved.

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