ByWater Solutions incident

Koha interruptions in the staff client

Resolved after 44 minutes, on August 18, 2025.

resolved Aug 18, 2025, 06:55 PM UTC

The root cause has been addressed with our upstream provider and the issue is resolved.

Started
Aug 18, 2025, 06:11 PM UTC
Resolved
Aug 18, 2025, 06:55 PM UTC
Duration
44m
Detected by Pingoru
Aug 18, 2025, 06:11 PM UTC

Update timeline

  1. investigating Aug 18, 2025, 06:11 PM UTC

    A subset of hosted Koha instances may be experiencing some interruption in the staff client (Error 503). We believe we have identified the root cause and are working with our upstream provider to remediate the problem.

  2. resolved Aug 18, 2025, 06:55 PM UTC

    The root cause has been addressed with our upstream provider and the issue is resolved.

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