Resolved after 1 hour 52 minutes, on March 18, 2026.
The issue affecting a subset of partners that caused 500 errors during Koha search requests has been identified as related to Elasticsearch and is now resolved. Our team has taken corrective action to restore normal service, and search functionality is operating as expected at this time. We will continue to monitor the system closely to ensure ongoing stability. Thank you for your patience.
Update timeline
- investigating Mar 18, 2026, 02:20 PM UTC
Our operations team has identified an issue affecting a subset of our partners, resulting in 500 errors when searching Koha. They are currently investigating and will have an update in one hour.
- investigating Mar 18, 2026, 03:21 PM UTC
Our DevOps team continues to investigate what caused the 500 errors and analytics errors. We will have another update in one hour.
- resolved Mar 18, 2026, 04:12 PM UTC
The issue affecting a subset of partners that caused 500 errors during Koha search requests has been identified as related to Elasticsearch and is now resolved. Our team has taken corrective action to restore normal service, and search functionality is operating as expected at this time. We will continue to monitor the system closely to ensure ongoing stability. Thank you for your patience.
Your product runs on more than ByWater Solutions
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services