Business Fitness incident

ATO connection: Service disruption

Minor

Resolved after 3 hours 31 minutes, affecting Active Platform (API) and Active Workpapers (API) and 1 more, on September 14, 2026.

identified Sep 14, 2026, 01:24 AM UTC

We are aware of an issue with our connection to the ATO that is currently preventing the import of ATO data, including ICA, ITA and Activity Statements. We are monitoring the issue and will update this page as soon as services resume. For the latest information, please check the ATO's status page: .

Started
Sep 14, 2026, 01:24 AM UTC
Resolved
Sep 14, 2026, 04:56 AM UTC
Duration
3h 31m
Detected by Pingoru
Sep 14, 2026, 01:24 AM UTC

Affected components

Active Platform (API)Active Workpapers (API)Active Platform (Website)Active Ledger and Reporting (API)Active Workpapers (Website)Active Ledger and Reporting (Website)Active Workpapers (Add-in)Active Ledger and Reporting (Add-in)

Update timeline

  1. identified Sep 14, 2026, 01:24 AM UTC

    We are aware of an issue with our connection to the ATO that is currently preventing the import of ATO data, including ICA, ITA and Activity Statements. We are monitoring the issue and will update this page as soon as services resume. For the latest information, please check the ATO's status page: .

  2. resolved Sep 14, 2026, 04:56 AM UTC

    This incident has been resolved.

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