Bureau incident

Face Guard AI - Get Session Details API

Minor

Resolved after 4 minutes, affecting Biometric Analysis (Face Guard AI - Get Session Details API), on October 11, 2026.

resolved Oct 11, 2026, 11:37 PM UTC

This is to inform you that the Face Guard AI - Get Session Details API is now stable. The API is up and running as expected.

Started: Oct 11, 2026, 11:32 PM UTC
Resolved: Oct 11, 2026, 11:37 PM UTC
Duration: 4m
Detected by Pingoru: Oct 11, 2026, 11:32 PM UTC

Affected components

Biometric Analysis (Face Guard AI - Get Session Details API)

Update timeline

investigating Oct 11, 2026, 11:32 PM UTC

This is to inform you that we have detected fluctuation in the Face Guard AI - Get Session Details and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
resolved Oct 11, 2026, 11:37 PM UTC

This is to inform you that the Face Guard AI - Get Session Details API is now stable. The API is up and running as expected.

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