Bureau incident

Identity Verification and Information Match (Global)

Minor

Resolved after 19 minutes, affecting Identity Verification (Global) (Identity Verification (Global) - Advanced), on September 4, 2026.

resolved Sep 04, 2026, 12:02 PM UTC

This is to inform you that the Identity Verification and Information Match (Global) API is now stable. The API is up and running as expected.

Started: Sep 04, 2026, 11:42 AM UTC
Resolved: Sep 04, 2026, 12:02 PM UTC
Duration: 19m
Detected by Pingoru: Sep 04, 2026, 11:42 AM UTC

Affected components

Identity Verification (Global) (Identity Verification (Global) - Advanced)

Update timeline

investigating Sep 04, 2026, 11:42 AM UTC

This is to inform you that we have detected fluctuation in the Identity Verification and Information Match (Global) API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
resolved Sep 04, 2026, 12:02 PM UTC

This is to inform you that the Identity Verification and Information Match (Global) API is now stable. The API is up and running as expected.

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