Bureau incident

KYC OCR (India)

Minor

Resolved after 15 minutes, affecting Document Verification (KYC OCR (India)), on September 4, 2026.

investigating Sep 04, 2026, 10:47 AM UTC

This is to inform you that we have detected fluctuation in the KYC OCR (India) API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.

Started: Sep 04, 2026, 10:47 AM UTC
Resolved: Sep 04, 2026, 11:03 AM UTC
Duration: 15m
Detected by Pingoru: Sep 04, 2026, 10:47 AM UTC

Affected components

Document Verification (KYC OCR (India))

Update timeline

investigating Sep 04, 2026, 10:47 AM UTC

This is to inform you that we have detected fluctuation in the KYC OCR (India) API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.

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