Bureau incident

KYC OCR (Global), 1. Upload Document

Minor

Resolved after 32 minutes, affecting KYC OCR (Global) (Async) (1. Upload Document), on September 4, 2026.

investigating Sep 04, 2026, 10:42 AM UTC

This is to inform you that we have detected fluctuation in the KYC OCR (Global), 1\. Upload Document API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.

Started: Sep 04, 2026, 10:42 AM UTC
Resolved: Sep 04, 2026, 11:14 AM UTC
Duration: 32m
Detected by Pingoru: Sep 04, 2026, 10:42 AM UTC

Affected components

KYC OCR (Global) (Async) (1. Upload Document)

Update timeline

investigating Sep 04, 2026, 10:42 AM UTC

This is to inform you that we have detected fluctuation in the KYC OCR (Global), 1\. Upload Document API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.

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