Bullhorn Incident Updates - All Products

Update timeline

1. monitoring Oct 23, 2026, 06:56 PM UTC

   [2:56 PM EST 10/23/2026] All products are available, but some features are still impacted. - Canvas in the ATS is not yet available, and we know this is a significant disruption for many of you. Restoring it is our top priority, and we will share updates as soon as we have them. - Some users are also still experiencing login issues. If you are unable to log in, please open a support case right away so our team can help. - Separately, we have identified the root cause of the ATS SSO issue with BBO previously reported. If SSO isn’t working for you, please open a support case and our team will resolve it. For other known issues, see the links below. Known and Resolved Issues and Integrated App Status. Please find the FAQ here. For products within the TextKernel group, further updates can be found on the TextKernel dedicated status page here.

2. monitoring Oct 24, 2026, 12:00 PM UTC

   [8:00 AM EST 10/24/2026] All products are available, but some features are still impacted. - Canvas in the ATS is not yet available, and we know this is a significant disruption for many of you. Restoring it is our top priority, and we will share updates as soon as we have them. - Some users are also still experiencing login issues. If you are unable to log in, please open a support case right away so our team can help. - Separately, we have identified the root cause of the ATS SSO issue with BBO previously reported. If SSO isn’t working for you, please open a support case and our team will resolve it. For other known issues, see the links below. Known and Resolved Issues and Integrated App Status. Please find the FAQ here. For products within the TextKernel group, further updates can be found on the TextKernel dedicated status page here.

3. monitoring Oct 24, 2026, 03:05 PM UTC

   [11:00 AM EST 10/24/2026] All products are available, but some features are still impacted. - Canvas in the ATS is not yet available, and we know this is a significant disruption for many of you. Restoring it is our top priority, and we will share updates as soon as we have them. - Some users are also still experiencing login issues. If you are unable to log in, please open a support case right away so our team can help. - Separately, we have identified the root cause of the ATS SSO issue with BBO previously reported. If SSO isn’t working for you, please open a support case and our team will resolve it. For other known issues, see the links below. Known and Resolved Issues and Integrated App Status. Please find the FAQ here. For products within the TextKernel group, further updates can be found on the TextKernel dedicated status page here.

4. monitoring Oct 25, 2026, 12:05 PM UTC

   [8:00 AM EST 10/25/2026] All products are available, but some features are still impacted. - Canvas in the ATS is not yet available, and we know this is a significant disruption for many of you. Restoring it is our top priority, and we will share updates as soon as we have them. - Some users are also still experiencing login issues. If you are unable to log in, please open a support case right away so our team can help. - Separately, we have identified the root cause of the ATS SSO issue with BBO previously reported. If SSO isn’t working for you, please open a support case and our team will resolve it. For other known issues, see the links below. Known and Resolved Issues and Integrated App Status. Please find the FAQ here. For products within the TextKernel group, further updates can be found on the TextKernel dedicated status page here.

5. monitoring Oct 26, 2026, 02:31 AM UTC

   We are continuing to monitor for any further issues.

6. monitoring Oct 28, 2026, 11:58 AM UTC

   [08:00 AM EST 10/28/2026] All products are available, but some features are still impacted. - Canvas in the ATS is not yet available, and we know this is a significant disruption for many of you. Restoring it is our top priority, and we will share updates as soon as we have them. - Some users are also still experiencing login issues. If you are unable to log in, please open a support case right away so our team can help. - Separately, we have identified the root cause of the ATS SSO issue with BBO previously reported. If SSO isn’t working for you, please open a support case and our team will resolve it. -The QuickBooks Desktop connector is currently offline, affecting BBO customers who use the connector. Please see the Known limitations doc for more info For other known issues, see the links below. Known and Resolved Issues and Integrated App Status. Please find the FAQ here. For products within the TextKernel group, further updates can be found on the TextKernel dedicated status page here.

7. monitoring Oct 29, 2026, 02:28 PM UTC

   [10:30 AM EST 10/29/2026] All products are available, but some features are still impacted. Canvas access has been restored and all customers can run existing reports. Some users may encounter a CAPTCHA when accessing Canvas. Known issues: - Login/password errors: If a user receives a login error accessing Canvas, please open a support ticket. - Modify Report: This is currently unavailable for some US customers - Create / Copy Report: This is currently unavailable for all customers - Some users are also still experiencing login issues. If you are unable to log in, please open a support case right away so our team can help. -The QuickBooks Desktop connector is currently offline, affecting BBO customers who use the connector. Please see the Known limitations doc for more info For other known issues, see the links below. Known and Resolved Issues and Integrated App Status. Please find the FAQ here. For products within the TextKernel group, further updates can be found on the TextKernel dedicated status page here.

8. monitoring Oct 29, 2026, 07:47 PM UTC

   [03:47 PM EST 10/29/2026] All products are available, but some features are still impacted. -Canvas: all functionality has been fully restored -BBO login: if you are unable to log in, please create a support case right away so our team can help -QuickBooks Desktop: The QB desktop connector is currently unavailable, affecting some BBO customers. Please see the known limitations doc for more info For other known issues, see the links below. Known and Resolved Issues and Integrated App Status. Please find the FAQ here. For products within the TextKernel group, further updates can be found on the TextKernel dedicated status page here.

9. monitoring Oct 30, 2026, 01:00 PM UTC

   [8:00 AM EST 10/30/2026] All products are available, but some features are still impacted. -Canvas: all functionality has been fully restored -BBO login: if you are unable to log in, please create a support case right away so our team can help -QuickBooks Desktop: The QB desktop connector is currently unavailable, affecting some BBO customers. Please see the known limitations doc for more info For other known issues, see the links below. Known and Resolved Issues and Integrated App Status. Please find the FAQ here. For products within the TextKernel group, further updates can be found on the TextKernel dedicated status page here.

10. monitoring Oct 30, 2026, 01:21 PM UTC

    [8:00 AM EST 10/30/2026] All products are available, but some features are still impacted. -Canvas: all functionality has been fully restored -BBO login: if you are unable to log in, please create a support case right away so our team can help -QuickBooks Desktop: The QB desktop connector is currently unavailable, affecting some BBO customers. Please see the known limitations doc for more info For other known issues, see the links below. Known and Resolved Issues and Integrated App Status. Please find the FAQ here. For products within the TextKernel group, further updates can be found on the TextKernel dedicated status page here.

11. monitoring Oct 30, 2026, 01:46 PM UTC

    [9:30 AM EST 10/30/2026] All products are available, but some features are still impacted. -Canvas: all functionality has been fully restored -BBO login: if you are unable to log in, please create a support case right away so our team can help -QuickBooks Desktop: The QB desktop connector is currently unavailable, affecting some BBO customers. Please see the known limitations doc for more info For other known issues, see the links below. Known and Resolved Issues and Integrated App Status. Please find the FAQ here. For products within the TextKernel group, further updates can be found on the TextKernel dedicated status page here.

12. monitoring Oct 30, 2026, 09:37 PM UTC

    [05:37 PM EST 10/30/2026] All products are available, but some features are still impacted. -Canvas: Adding and editing reports in Canvas is currently unavailable. This issue does not affect running, copying, or deleting reports. -BBO login: if you are unable to log in, please create a support case right away so our team can help -QuickBooks Desktop: The QB desktop connector is currently unavailable, affecting some BBO customers. Please see the known limitations doc for more info For other known issues, see the links below. Known and Resolved Issues and Integrated App Status. Please find the FAQ here. For products within the TextKernel group, further updates can be found on the TextKernel dedicated status page here.