Resolved on October 24, 2026, affecting Web and Agent API and 1 more.
Between 23:16 and 23:27 we saw elevated error rates across our platform due to a scheduled database upgrade. That upgrade was not intended to cause any impact, but due to an unforeseen dependency on this database customers experienced error rates averages 2.5% during this period.
Affected components
WebAgent APIREST APIJob QueueRemote MCP Server
Update timeline
- resolved Oct 24, 2026, 11:40 PM UTC
Between 23:16 and 23:27 we saw elevated error rates across our platform due to a scheduled database upgrade. That upgrade was not intended to cause any impact, but due to an unforeseen dependency on this database customers experienced error rates averages 2.5% during this period.
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Amazon Web Services