Resolved after 1 hour 34 minutes, affecting Agent API, on August 25, 2026.
Agent connectivity is recovered, but some agents are not reconnecting automatically after the earlier forced disconnects. We recommend restarting agent service to make agents reconnect.
Affected components
Update timeline
- monitoring Aug 25, 2026, 06:41 AM UTC
At 06:04 UTC we deployed a defective request routing change to `agent-edge.buildkite.com`, which caused some customers' agents to abruptly disconnect. At 06:09 UTC we noticed the problem, and immediately reverted the change. We began to observe recovery at 06:10 UTC, and are continuing to monitor.
- monitoring Aug 25, 2026, 07:42 AM UTC
Agent connectivity is recovered, but some agents are not reconnecting automatically after the earlier forced disconnects. We recommend restarting agent service to make agents reconnect.
- resolved Aug 25, 2026, 08:16 AM UTC
This incident has been resolved.
Your product runs on more than Buildkite
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services