Resolved after 1 hour 30 minutes, affecting Agent API, on August 26, 2026.
Mitigation strategies worked as expected and now agent registration is back to normal. All systems are stable now.
Affected components
Update timeline
- investigating Aug 26, 2026, 01:42 AM UTC
We're seeing increased latency and error rates for a subset of our customers. We're currently investigating and will provide status updates as they become available.
- investigating Aug 26, 2026, 02:02 AM UTC
We identified issues affecting certain customers when the buildkite-agent attempts to register with Buildkite. When agents are not able to register, builds may start to back up. We've identified a potential root case and are attempting changes to fix it.
- investigating Aug 26, 2026, 02:36 AM UTC
We have rolled out a few changes to fix the underlying issues and are seeing signs of recovery. We'll keep monitoring until all systems are fully recovered and communicate once we are confident everything is stable again.
- monitoring Aug 26, 2026, 02:43 AM UTC
Recovery is underway; we'll keep monitoring until recovery is complete.
- resolved Aug 26, 2026, 03:13 AM UTC
Mitigation strategies worked as expected and now agent registration is back to normal. All systems are stable now.
Your product runs on more than Buildkite
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services