Resolved after 4 hours 18 minutes, affecting Login, on August 26, 2026.
The issue affecting login verification emails and codes has been fully resolved. We’re sorry for the trouble and appreciate your patience while we worked through it. If you're still experiencing issues, please reach out to us at [email protected].
Affected components
Update timeline
- investigating Aug 26, 2026, 11:29 PM UTC
We're aware of an issue affecting login for some customers. Verification codes sent by email may not arrive, or may not be accepted when entered. If you're waiting on a code, request one and wait rather than requesting several, as only the most recent code will work. It's also worth checking your spam folder.
- monitoring Aug 27, 2026, 02:10 AM UTC
We’ve identified the issue affecting email-based login and applied a fix. Verification emails should now arrive with working codes. If you were previously unable to log in, please try again. We’ll continue monitoring the fix. If you’re still experiencing issues, contact us at [email protected]: mailto:[email protected].
- resolved Aug 27, 2026, 03:48 AM UTC
The issue affecting login verification emails and codes has been fully resolved. We’re sorry for the trouble and appreciate your patience while we worked through it. If you're still experiencing issues, please reach out to us at [email protected].
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