Buffer incident

Intermittent issues creating new accounts from the Buffer signup page

Resolved after 8 hours 3 minutes, affecting Publishing, on January 27, 2026.

resolved Jan 28, 2026, 12:47 AM UTC

The intermittent issue creating new accounts from the Buffer signup page has been fully resolved, and it’s functioning as expected again. If you encounter any further problems, please don’t hesitate to reach out to our team.

Started
Jan 27, 2026, 04:43 PM UTC
Resolved
Jan 28, 2026, 12:47 AM UTC
Duration
8h 3m
Detected by Pingoru
Jan 27, 2026, 04:43 PM UTC

Affected components

Publishing

Update timeline

  1. investigating Jan 27, 2026, 04:43 PM UTC

    We’re currently experiencing intermittent issues with the Buffer signup page. This is affecting creating new accounts from an Incognito window or when signing up from some links. Our team is investigating and is working to resolve it as quickly as possible. We’ll keep you updated on our progress and apologise for the disruption.

  2. identified Jan 27, 2026, 09:39 PM UTC

    We’ve identified the root cause of the intermittent issue with the Buffer signup page and are in the process of implementing a fix. We sincerely apologise for the disruption and will continue to update you on our progress.

  3. monitoring Jan 28, 2026, 12:38 AM UTC

    The intermittent issue affecting the Buffer signup page has been fixed, and we’re keeping an eye on it to ensure it continues to run smoothly. Thank you for your patience as we worked to resolve this issue.

  4. resolved Jan 28, 2026, 12:47 AM UTC

    The intermittent issue creating new accounts from the Buffer signup page has been fully resolved, and it’s functioning as expected again. If you encounter any further problems, please don’t hesitate to reach out to our team.

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