Buffer incident

Issue Publishing Instagram Reels

Resolved after 21 hours 25 minutes, affecting Buffer iOS App and Publishing and 1 more, on February 26, 2026.

resolved Feb 27, 2026, 09:22 AM UTC

The issue with Instagram Reels and Stories with video has been fully resolved. We appreciate your understanding and apologise for any disruption this may have caused.

Started
Feb 26, 2026, 11:57 AM UTC
Resolved
Feb 27, 2026, 09:22 AM UTC
Duration
21h 25m
Detected by Pingoru
Feb 26, 2026, 11:57 AM UTC

Affected components

Buffer iOS AppPublishingBuffer Android App

Update timeline

  1. investigating Feb 26, 2026, 11:57 AM UTC

    We’re currently investigating an issue causing Instagram reels to fail for many users. Our team is actively working to resolve this as quickly as possible. We sincerely apologise for the disruption.

  2. identified Feb 26, 2026, 01:25 PM UTC

    We’ve identified that the issues with Instagram Reel publishing are originating from Meta’s API. Our engineering team is actively monitoring the situation and staying in close contact with Meta for updates. In the meantime, if you need to share your Reel content, you can schedule it as a notification post: https://support.buffer.com/article/658-using-notification-publishing. This will ensure you don’t miss your posting window while we work toward a resolution. We truly appreciate your patience

  3. resolved Feb 27, 2026, 09:22 AM UTC

    The issue with Instagram Reels and Stories with video has been fully resolved. We appreciate your understanding and apologise for any disruption this may have caused.

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