Buffer incident

Issue Publishing Image Posts to Instagram and Threads

Resolved after 12 hours 13 minutes, affecting Buffer iOS App and Publishing and 1 more, on April 6, 2026.

resolved Apr 07, 2026, 06:46 AM UTC

Publishing success rates for both Instagram and Threads have returned to normal over the past few hours. The issues affecting both channels appear to have been intermittent and have now been resolved. We’re closing this incident. If you have any failed posts, using Retry Now should get them sent out. We apologize for any inconvenience caused. If you continue to experience any issues, please let us know.

Started
Apr 06, 2026, 06:32 PM UTC
Resolved
Apr 07, 2026, 06:46 AM UTC
Duration
12h 13m
Detected by Pingoru
Apr 06, 2026, 06:32 PM UTC

Affected components

Buffer iOS AppPublishingBuffer Android App

Update timeline

  1. investigating Apr 06, 2026, 06:32 PM UTC

    We’re currently investigating an issue causing Instagram and Thread Image posts to fail for many users. Our team is actively working to resolve this as quickly as possible. We sincerely apologize for the disruption.

  2. resolved Apr 07, 2026, 06:46 AM UTC

    Publishing success rates for both Instagram and Threads have returned to normal over the past few hours. The issues affecting both channels appear to have been intermittent and have now been resolved. We’re closing this incident. If you have any failed posts, using Retry Now should get them sent out. We apologize for any inconvenience caused. If you continue to experience any issues, please let us know.

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