Buffer incident

Issue with image cropping

Resolved after 1 hour 10 minutes, affecting Buffer iOS App and Publishing and 1 more, on April 10, 2026.

resolved Apr 10, 2026, 02:29 AM UTC

The issue with image cropping have been fully resolved, and it’s functioning as expected again. If you encounter any further problems, please don’t hesitate to reach out to our team.

Started
Apr 10, 2026, 01:18 AM UTC
Resolved
Apr 10, 2026, 02:29 AM UTC
Duration
1h 10m
Detected by Pingoru
Apr 10, 2026, 01:18 AM UTC

Affected components

Buffer iOS AppPublishingBuffer Android App

Update timeline

  1. identified Apr 10, 2026, 01:18 AM UTC

    We’ve identified the root cause of the issue affecting image cropping and are in the process of implementing a fix. We sincerely apologise for the disruption and will continue to update you on our progress.

  2. monitoring Apr 10, 2026, 01:40 AM UTC

    The issue affecting image cropping has been fixed, and we’re keeping an eye on it to ensure it continues to run smoothly. Thank you for your patience as we worked to resolve this issue.

  3. resolved Apr 10, 2026, 02:29 AM UTC

    The issue with image cropping have been fully resolved, and it’s functioning as expected again. If you encounter any further problems, please don’t hesitate to reach out to our team.

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