Slowness and intermittent errors in Buffer

Update timeline

1. investigating May 19, 2026, 03:52 PM UTC

   We’re currently experiencing slowness with Buffer, which may affect your app performance. Our team is aware of the issue and is working to resolve it as quickly as possible. We’ll keep you updated on our progress and apologise for the disruption.

2. identified May 19, 2026, 04:28 PM UTC

   We've identified the cause of the slowness with Buffer. Our team is now working on implementing a fix to improve performance. We'll continue to provide updates here as we make progress. We appreciate your patience and understanding.

3. monitoring May 19, 2026, 05:06 PM UTC

   We've addressed the issue causing slowness with Buffer and are currently monitoring the app to ensure that performance is stable. We'll keep you updated with any further developments and provide a final update once we confirm that the service is fully restored.

4. identified May 19, 2026, 05:48 PM UTC

   We're still noticing some slowness so our team is working to make sure we address this fully.

5. monitoring May 20, 2026, 03:45 PM UTC

   After making several adjustments to mitigate the slowness, we've seen traffic and latency return to normal. We're continuing to monitor to ensure everything remains working as expected. Once we feel confident, we'll mark this issue as resolved.

6. resolved May 20, 2026, 04:25 PM UTC

   After additional monitoring, we're confident that the slowness (and underlying issues) have been resolved. Thank you for your patience throughout! Don't hesitate to let us know if there are any issues moving forward.