Buffer incident

Issues with Buffer fully loading

Resolved after 1 hour 20 minutes, affecting Channel connections and Analytics and 1 more, on September 25, 2026.

monitoring Sep 25, 2026, 03:30 PM UTC

We've resolved the core issue affecting the loading of a Buffer account. Everything should be working as expected once again. We'll continue to monitor to ensure stability and will mark this as fully resolved once we are confident.

Started
Sep 25, 2026, 02:44 PM UTC
Resolved
Sep 25, 2026, 04:04 PM UTC
Duration
1h 20m
Detected by Pingoru
Sep 25, 2026, 02:44 PM UTC

Affected components

Channel connectionsAnalyticsCommunitySettings

Update timeline

  1. investigating Sep 25, 2026, 02:44 PM UTC

    We're currently investigating an issue where Buffer is able to be opened, but it is not able to fully load an entire account. We have spotted an underlying error and we're working on getting to the core of the issue.

  2. identified Sep 25, 2026, 02:59 PM UTC

    Our team has identified the cause and is implementing a fix to restore normal access. We’re sorry for the disruption and appreciate your patience.

  3. monitoring Sep 25, 2026, 03:30 PM UTC

    We've resolved the core issue affecting the loading of a Buffer account. Everything should be working as expected once again. We'll continue to monitor to ensure stability and will mark this as fully resolved once we are confident.

  4. resolved Sep 25, 2026, 04:04 PM UTC

    This incident is now fully resolved.

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