Buffer incident

Issue Connecting and Refreshing Threads

Resolved after 4 hours 1 minute, affecting Channel connections and Threads, on September 23, 2026.

resolved Sep 23, 2026, 02:54 PM UTC

Channel connection issues with Threads have been fully resolved and performance is working as expected. Please reach out if you continue to see issues. We apologise for the interruption today.

Started
Sep 23, 2026, 10:52 AM UTC
Resolved
Sep 23, 2026, 02:54 PM UTC
Duration
4h 1m
Detected by Pingoru
Sep 23, 2026, 10:52 AM UTC

Affected components

Channel connectionsThreads

Update timeline

  1. investigating Sep 23, 2026, 10:52 AM UTC

    We’re currently seeing issues connecting Threads to Buffer, and are investigating the cause. Refreshing also doesn't work as expected right now. We’re sorry for the inconvenience and will continue to share updates here as we have them.

  2. identified Sep 23, 2026, 11:40 AM UTC

    The issue appears to be related to Threads authentication and is also affecting other services. We’re monitoring the situation and working to restore normal connections as soon as possible. We’re sorry for the inconvenience and appreciate your patience.

  3. monitoring Sep 23, 2026, 02:16 PM UTC

    The Threads team has deployed a fix on their side, meaning that the issues affecting channel connections between Buffer and Threads has been resolved. We’re monitoring the situation to ensure things continue to run smoothly.

  4. resolved Sep 23, 2026, 02:54 PM UTC

    Channel connection issues with Threads have been fully resolved and performance is working as expected. Please reach out if you continue to see issues. We apologise for the interruption today.

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