Resolved after 46 minutes, affecting iDEAL, on November 10, 2025.
Also ASN Bank and RegioBank are affected
Affected components
iDEAL
Update timeline
- identified Nov 10, 2025, 10:44 AM UTC
We're experiencing a lower success rate for this service than usual. Our monitoring has detected an issue with the availability of Rabobank. Users of Rabobank could experience issues when paying with iDEAL.
- identified Nov 10, 2025, 10:49 AM UTC
Multiple Issuers are affected by an external issue with iDEAL. It is being investigated. Affected issuers are: ING, Rabobank. Triodos
- identified Nov 10, 2025, 10:56 AM UTC
A fix at iDEAL is applied, services should come back afterwards.
- identified Nov 10, 2025, 11:07 AM UTC
Also ASN Bank and RegioBank are affected
- resolved Nov 10, 2025, 11:30 AM UTC
This incident was resolved. Availability is back to normal.
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