Resolved after 7 hours 9 minutes, affecting Payouts, on January 17, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Payouts
Update timeline
- investigating Jan 17, 2026, 11:42 AM UTC
Due to an external outage, payouts for Point-of-Sale transactions have been delayed. This issue is expected to be resolved after Saturday, January 17 6:00 p.m., after which payouts will resume.
- monitoring Jan 17, 2026, 11:43 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 17, 2026, 06:52 PM UTC
This incident has been resolved.
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