Resolved after 4 hours 32 minutes, affecting Director and Connect and 1 more, on January 30, 2026.
Updated incident timeline
Affected components
DirectorConnectDashboardAPIStagehand API
Update timeline
- identified Jan 30, 2026, 05:14 PM UTC
We are investigating an issue regarding degraded performance on the Stagehand API due to a missing database index. Our team has identified the issue and is actively rolling out the new index which should correct the performance issue promptly.
- resolved Jan 30, 2026, 05:42 PM UTC
Incident resolved, service confirmed to be operating normally. We appreciate your patience and understanding with our team today as we worked to address this
- resolved Jan 30, 2026, 09:44 PM UTC
Updated incident timeline
- resolved Jan 30, 2026, 09:46 PM UTC
Added details about root cause being a missing database index.
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