Resolved after 4 days 22 hours, on October 8, 2026.
We have monitored the service for stability and this incident shall now be closed.
Update timeline
- investigating Oct 08, 2026, 05:52 AM UTC
We are aware of customers experiencing issues when querying the Data Feed API service. We have engaged all appropriate resources and are working towards a resolution. Note that there is no impact to protection services, and all other aspects of our services remain functional. We will provide further updates as new information becomes available.
- investigating Oct 08, 2026, 06:41 AM UTC
We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
- resolved Oct 13, 2026, 04:11 AM UTC
We have monitored the service for stability and this incident shall now be closed.
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