Brivo incident

Identified issue with Brivo Smart Home - Entrata tenant synchronization issues

Resolved after 14 minutes, affecting Brivo Smart Home, on May 13, 2026.

investigating May 13, 2026, 08:54 PM UTC

We are currently investigating tenant synchronization issues with some Entrata properties.

Affected components

Brivo Smart Home

investigating May 13, 2026, 08:54 PM UTC

We are currently investigating tenant synchronization issues with some Entrata properties.
resolved May 13, 2026, 09:08 PM UTC

This is a configuration issue

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